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Security Bank of Kansas City

ITM Live Teller

ITM Live Teller

Our Interactive Teller Machines (ITMs) operate as an ATM. During scheduled hours you can also interact with a Live Teller! Worried about making it into the Banking Center lobby in time? Worry no more! Our ITMs have you covered. 

What can an ITM do?

Unlike an ATM, an ITM allows our customers to interact with a Live Teller on the video screen. The Live Teller can answer questions about your accounts and can also:

  • Cash checks
  • Accept deposits
  • Process cash withdrawals
  • Accept loan payments
  • Exchange large bills and small bills 
  • Process transfers between Security Bank accounts
  • Facilitate PIN changes
  • Answer balance and other account inquiries
  • Provide extended hours: Monday-Friday 8:00AM-6:00PM, Saturday 8:00AM-2:00PM 
Try out our new ITM machines today at select locations!
FAQ

ITM FAQs

 
What is an ITM?
 
  • ITM stands for Interactive Teller Machine. Our ITMs allow our customers to use the machine as a full-service ATM or engage a Live Teller to complete additional transactions like cash checks, loan payments, exchange large bills and small bills, or answer other inquiries about an account.
Who can use the ITMs?
 
  • Live Tellers can help Security Bank customers, but anyone may use the machine in ATM mode.

How does the ITM know who I am or if I am a customer?
 
  • You can place your ID (e.g., Driver’s License) on the ITM scanner. The Live Teller can then pull up your customer information to best assist you. If you do not have your ID, the Live Teller can identify you by you inserting your debit card in the card reader in the ITM.

What can an ITM do?
Unlike an ATM, an ITM allows our customers to interact with a Live Teller on the video screen. The Live Teller can answer questions about your accounts and can also:

  • Cash checks
  • Accept deposits
  • Process cash withdrawals
  • Accept loan payments
  • Exchange large bills and small bills 
  • Process transfers between Security Bank accounts
  • Facilitate PIN changes
  • Answer balance and other account inquiries

What can an ATM do?
 
  • Accept deposits
  • Process cash withdrawals
  • Process transfers between Security Bank accounts
  • Process PIN changes
  • Provide balance information

Can an ITM accept or dispense coins?
 
  • No. When you cash a check where there is change in the check amount, the change will be deposited into your account. 

When are ITM Live Tellers available?
 
  • Monday–Friday: 8:00AM–6:00PM
  • Saturday: 8:00AM–2:00PM

Which Security Bank Banking Centers host ITMs?
 
  • 701 Minnesota Ave, Kansas City, KS
  • 5800 Foxridge Dr, Mission, KS
  • 9900 Woodland Rd, Lenexa, KS
  • 5115 Roe Blvd, Roeland Park, KS
  • 5523 Leavenworth Rd, Kansas City, KS
  • 3201 Strong Ave, Kansas City, KS 
  • 10840 Parallel Pkwy, Kansas City, KS
  • 6040 Martway St, Mission, KS
  • 2701 Shawnee Mission Pkwy, Fairway, KS
  • 10300 Mastin St, Overland Park, KS
  • 5959 NE Antioch Rd, Kansas City, MO
  • 4550 Belleview Ave, Kansas City, MO

How much money can I withdraw from an ITM?
 
  • Up to $5,000.00 can be withdrawn from the ITM. (May be limited to the amount of available currency in the machine.)

How much money can I deposit into an ITM?
 
  • Limited to 30 items (checks or bills). Multiple transactions may be conducted during the Live Teller session
  • The ITMs cannot accept coins.

Can I use a non-Security Bank debit card in the ITM?
 
  • Only a Security Bank debit card can be used at an ITM for a Live Teller transaction.
  • No Cash Advances from any cards can be completed at an ITM.
  • Non-Security Bank debit cards may be used to access the ATM function only.

Locations with ITMs
7th Street Banking Center
701 Minnesota Ave, Kansas City, KS 66101

Legends Banking Center
10840 Parallel Pkwy, Kansas City, KS 66109

Corporate Centre Banking Center
5800 Foxridge Dr, Mission, KS 66202

Roeland Park Banking Center
5115 Roe Blvd Ste 200, Roeland Park, KS 66205

Martway Street ATM/ITM
6040 Martway St, Mission, KS 66202

Leavenworth Road Banking Center
5523 Leavenworth Rd, Kansas City, KS 66104

Woodland Road Banking Center
9900 Woodland Rd, Lenexa, KS 66220

Strong Avenue Banking Center
3201 Strong Ave, Kansas City, KS 66106

Fairway ATM/ITM (Live Teller)
2701 Shawnee Mission Pkwy, Fairway, KS 66205

103rd Street Banking Center
10300 Mastin St, Overland Park, KS 66212

Plaza Banking Center
4550 Belleview Ave, Kansas City, MO 64111

Antioch Road Banking Center
5959 NE Antioch Rd, Kansas City, MO 64119