Whether at a Banking Center, by telephone or online, we are here to help.
Email Us
Can’t find what you’re looking for or need more detail? You can send your general questions and comments via email to: internetbanksbkc@securitybankkc.com. We will reply within two business days.
Please be aware email is not a secure method of communication. Do not use email to send us confidential or sensitive information such as passwords, account numbers or social security numbers. If you need to provide this type of information, contact us by phone, fax or regular mail.
Find a Banking Center
Visit our Locations page to find the Banking Center or ATM location nearest you. We have Banking Centers and ATMs located throughout the greater Kansas City area.
Customer Support By Phone
We are just a phone call away and we have people who answer the phone!
Customer Support Center (Consumers):
- Phone (913) 281-3165
- Verification of deposit fax (913) 621-8489
- Hours M-F 7:30 am – 6:00 pm & Sat. 8:00 am – 1:00 pm (CST)
Customer Support Center (Businesses & Cash Management Customers):
- Phone (913) 652-4888
- Hours M-F 8:30 am – 5:00 pm (CST)
Report Lost/Stolen ATM/Debit Card or Unauthorized ATM/Debit Card Transactions:
Customer Support Center
- Phone (913) 281-3165
- Hours M-F 7:30 am – 6:00 pm & Sat. 8:00 am – 1:00 pm (CST)
After Hours
- 24 Hour Telephone Banking
- Toll-Free (844) 810-7603
Contact Us Through Online Banking
You may submit questions securely within our Online Banking platform. Simply login, click the "Messages" or “Support” option, on your dashboard, then select "Start a Conversation" to submit your question or request.
