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Security Bank of Kansas City
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Support

Customer Support

We are committed to serving your financial needs and providing you with high quality customer service. We have multiple options to serve you.
Email Your Questions
Can’t find what you’re looking for or need more detail?You can send your general questions and comments via email to: internetbanksbkc@securitybankkc.com. We will reply within two business days.

Please be aware email is not a secure method of communication. Do not use email to send us confidential or sensitive information such as passwords, account numbers or social security numbers. If you need to provide this type of information, contact us by phone, fax or regular mail.
Automated Phone Banking Support
Make your financial life simpler. Obtain information about your accounts by calling our automated system. Check balances; obtain transactional history; transfer funds between accounts; report lost/stolen debit card; and more.

24 Hour Telephone Banking (913) 621-8441
Online Banking
To enroll in Online Banking simply go to our home page and click on the Login button then select Enroll. Online Banking will allow you to:

  • Pay bills
  • Transfer funds
  • Manage your debit card
  • Send a secure message to our Customer Support Center
  • Check your account balances
  • Obtain history
  • View check images/statements
  • Enroll to receive e-statements
Download our Mobile Apps for Free! 

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 Customer Support by Phone
We are just a phone call away and we have people who answer the phone!

Customer Support Center (Consumers):

  • Phone (913) 281-3165
  • Verification of deposit fax (913) 621-8489
  • Hours M-F 8:00 am – 6:00 pm & Sat. 8:00 am – Noon (CST)

Customer Support Center (Businesses & Cash Management Customers):

  • Phone (913) 652-4888
  • Hours M-F 8:30 am – 5:00 pm (CST)

Report Lost/Stolen ATM/Debit Card or Unauthorized ATM/Debit Card Transactions:

Customer Support Center
  • Phone (913) 281-3165
  • Hours M-F 8:00 am – 6:00 pm & Sat. 8:00 am – Noon (CST)
After Hours
  • 24 Hour Telephone Banking
  • Phone (913) 621-8441  (Select Option 2)
Other Helpful Information






 
 
 
 
 
 
 
 



















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