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QuickPay℠ with Alexa™

QuickPay℠ - Use Your Voice to Pay Your Bills

QuickPay is the skill that lets you access your bill pay account on your Alexa-enabled device — all with a simple voice command. You can ask Alexa to make payments, provide your payment history and check your scheduled payments.
You can even make person-to-person payments using QuickPay. Simply add the person as a payee in your bill pay account and then you can tell Alexa who to pay and when. You will need a bill pay account to use QuickPay. If you don’t have an account yet, contact us for help getting started. Alexa is a product of Amazon.

What is QuickPay?

How to Set Up the QuickPay Skill
First, you’ll need to add Alexa to your bill pay account. Here’s how:
  1. Log in to your bill pay account (you cannot use the mobile app to set up QuickPay)
            If you don’t know how to log in to your bill pay account, here’s how:
    1. Log in to your online account by clicking the login button on our website
    2. Go to the Payments page from the side menu bar

      You may have to click on this icon if you don’t see a left side menu bar

    3. Select the Manage Payments button located on this page

      This will direct you to your bill pay account page

  2. Select “My Account” tab from the top menu bar on this page

  3. Click the “Add Alexa” button located in the Voice Bill Pay window pane
  4. Answer the challenge questions


Then you can link your bill pay account to QuickPay.
  1. Open the Alexa App on your mobile device
  2. Search for the QuickPay skill and choose “Enable to Use” (C)
  3. Enter the voice bill pay credentials created within bill pay
  4. Create a 4-digit PIN that you will remember — this PIN will be requested every time you launch QuickPay
  5. Select “I agree, Link Account”
 



Now you’re ready to make a payment.
  1. Say, “Alexa, start QuickPay" or Say, "Alexa, start iPay Quickpay"
  2. When prompted, provide your 4-digit PIN
  3. Tell Alexa the company or person you’d like to pay, the amount of the payment and the payment date
  4. Alexa will confirm your payment has been scheduled


To get started, log in to bill pay and set up the QuickPay skill today.
F.A.Q. About QuickPay

Who can I pay with iPay QuickPay?

You can pay eligible payees you've added to your bill pay account. You can ask Alexa to list your payees if you are unsure of which ones you've added to your account.

How do I get started with iPay QuickPay?

Once you've enabled the skill, you can ask Alexa to make a payment, provide payment history and check scheduled payments.

Say "Alexa, start iPay QuickPay".

For scheduled payments, say "what is my next scheduled payment to (payee)?" or "what is my next (number) scheduled payments?".

For payment history, say "what are my last (number) paid payments?".
To schedule a payment, say "Make payment".

For assistance, say "Help".

How can I disable iPay QuickPay?

  1. Open the Alexa app.
  2. Go to the iPay QuickPay skill.
  3. Select "Disable".
  4. If you would like to use voice bill pay again, you'll need to re-enable the skill.