Whether in person, at a branch, by telephone or online, experience our amazing customer service.
Email us with Your Questions
Can’t find what you’re looking for or need more detail? You can send your general questions and comments via email to: firstname.lastname@example.org. We will reply within two business days.
Please be aware email is not a secure method of communication. Do not use email to send us confidential or sensitive information such as passwords, account numbers or social security numbers. If you need to provide this type of information, contact us by phone, fax or regular mail.
Find a Branch
Visit our locations page to find the addresses and phone number of all our branch locations. Security Bank of Kansas City, you can conduct in-branch and ATM transactions at our 43 branches and 49 ATMs located throughout the greater Kansas City area.
Talk to Customer Support
We are just a phone call away. Contact our Customer Support Center at (913) 281-3165 from 8:00 AM–6:00 PM (Monday- Friday) and 8:00 AM - 12:00 PM (Saturday). We will be glad to assist you.
We are just a phone call away and we have people who answer the phone!
Customer Support (Consumers):
· Phone (913) 281-3165
· Verification of deposit fax (913) 621-8489
· Hours M-F 8:00 am – 6:00 pm & Sat. 8:00 am – Noon
Customer Support (Businesses & Cash Management Customers):
· Phone (913) 652-4888
· Hours M-F 8:30 am – 5:00 pm
Report Lost/Stolen Debit Card or Unauthorized ATM/Debit Card Transactions:
· Phone (913) 621-8441 (Press Option #2)
· Hours 24 Hours a day. 7 Days a week.
Contact Us Through Internet Banking
Login to Internet Banking to ask account questions of our online support group. Simply click the “Contact” link in the upper right corner of your screen. There you can see messages that have been delivered to you. If you click the “New” submenu you can submit a question. You will receive an email notification when your secure answer is delivered to your Internet Banking account.